Privacy Policy

Privacy Policy

Introduction

Welcome to https://binge-support.thebestlocalpro.com (referred to as “Binge Support,” “our” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with applicable privacy laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), Quebec Law 25, the General Data Protection Regulation (“GDPR”) of the European Union, Brazil’s General Data Protection Law (“LGPD”), California’s Consumer Privacy Act (“CCPA” or “CPRA”), Colorado’s Privacy Act (“CPA”), Utah’s Privacy Act (“UCPA”), Connecticut’s Consumer Data Protection Act (“CTDPA”), Virginia’s Consumer Data Protection Act (“VCDPA”), South Africa’s Protection of Personal Information Act (“POPIA”), and others.

Scope

This privacy policy applies to all aspects of our website (https://binge-support.thebestlocalpro.com), applications, services, and products offered under the Binge Support brand. However, please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines the practices related to:

  • Your use of our applications and services as an authorized user.
  • Visiting our websites linked to this Privacy Policy.
  • Receiving communications from us via email, calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details related to your registration and account creation, such as usernames, passwords, and profile settings.
  2. Payment Information: Data associated with your payment methods, like credit card numbers, billing addresses, and transaction histories.
  3. Financial Information: Personal financial data required for processing payments or managing your account.
  4. Purchase Information: Records of products or services you have purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data collected through mobile apps.
  6. Location Data: Geographic information provided by your device when using our location-based services or apps.
  7. Feedback: Any comments, reviews, or responses you share with us regarding our products or services.
  8. Social Media Information: Personal data obtained from social media platforms when you connect your account to our services.
  9. Product Information: Details about the products you browse, search for, or purchase on our platform.

We collect this information through direct user input, interactions with our services, and automated technologies used for site navigation and analytics. Additionally, third-party service providers may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide personalized content. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure log-in sessions.
  • Preference: Cookies remember your preferences and settings to personalize your experience.
  • Analytics: They help us understand user behavior and trends, allowing for site improvements.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for collection. Once the data is no longer required, we delete or anonymize it to prevent direct identification.

Security Measures

Binge Support implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below, and we will take appropriate steps to delete it.

Your Rights (depending on your location)

In accordance with applicable laws, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related queries, please contact our privacy team at:

Changes to Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our data protection practices.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about this privacy policy or our data handling practices, please contact us using the details provided above.