Privacy Policy

Introduction

Welcome to https://binge-support.thebestlocalpro.com (hereafter referred to as “Binge Support” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://binge-support.thebestlocalpro.com
Any mobile applications or software we offer
Online services and products provided by Binge Support
Interactions between users and our platform

Important Note: This policy does not extend to third-party platforms, applications, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions when:

You sign up as an authorized user for our applications and services
You visit or navigate our websites linked to this statement
You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal data to enhance your experience with our services. This includes:

Account Information: Details associated with your user account, including usernames and passwords.
Payment Information: Credit card details and billing addresses used for transactions on our platform.
Financial Information: Data related to your financial status or investments (if relevant to our services).
Purchase Information: Items you buy from us, along with associated shipping and delivery information.
Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
Location Data: Geographic location data provided by your device when interacting with our services.
Feedback: Comments, reviews, or responses you share with us to improve our products and services.
Social Media Information: Data obtained from social media platforms when you connect your accounts for seamless access.
Product Information: Details about the products you view, search for, or purchase on our platform.

We collect this data through multiple channels:

Direct user input (e.g., account registration)
Interactions with our website and applications
Automated technologies, such as cookies and device identifiers
Third parties who provide us with aggregated or de-identified data

Cookies

Binge Support uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These cookies enable core functionality, such as allowing you to log in and access secure areas of our site.
Preference: They remember your preferences and settings to personalize your experience.
Analytics: Used by analytics providers to track website usage and user behavior, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we ensure that the data is securely deleted or anonymized. Our retention periods vary based on the type of data and its usage within our systems.

Security Measures

The security of your personal data is paramount to us. We implement robust organizational and technical safeguards, including:

Encryption for secure communication and data storage
Engagement of secure third-party processing partners
Regular security assessments and updates to protect against unauthorized access or breaches

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights (Subject to Local Laws)

Depending on your location and applicable privacy laws, you may have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments to inaccurate personal information.
Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems.
Restriction: Limiting our use of your personal data in specific circumstances.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Opposing the processing of your personal data for specific purposes.
Non-Discrimination: Ensuring that exercising your rights does not negatively impact your interactions with us.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or through postal mail sent to the address provided below.

Changes to Policy

Binge Support reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it regularly for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions about this policy, please contact us:

Email: [email protected]
Address: Binge Support, [Street Address], [City, State, Zip Code]